Who is doing what, and is it done?
Every job your team is on, sitting on one board. A name on each card, the client it belongs to, and the card moving right as the work gets done.
15-day trial · No credit card
TKT-0044
Fiber down — Hamra branch
TKT-0043
Quote: 3 new lines
TKT-0039
Generator service — Jounieh
TKT-0036
Router swap — Achrafieh
TKT-0031
Meter reading dispute
TKT-0029
Install — Sin El Fil
TKT-0028
Cable replaced — Zalka
Drag a card right and the job has moved on. The column it sits in is its status.
Columns in your words.
Waiting on Parts. Dispatched. Collected. Name up to eight columns the way your team already talks.
Open the job
Title, story, priority, due date — and a number like TKT-0041.
Put a name on it
Assign one technician, or two.
Close it out
Lands in Done with the whole trail attached.
A job belongs to somebody.
Before you call a customer back, pull up every open job with their name on it — and the invoices you pinned to the card as you worked.
- Search by number, or by a line buried in the description.
- Narrow by client, status, priority, type or board.
- Copy last month's service visit — details, labels and people come with it.
Discuss the job under the job. Type @ and a colleague's name to pull them in.
Let the customer log it themselves.
The client's side
They describe the problem and send.
Your side
It lands on your board, ready to assign.
A board can be just for the people on it.
A management board or a payroll board opens only for the people you put on it.
Ticketing is an add-on you switch on when you want it.
The rest of the operation.
Get every job out of your head and onto the board.
Set up in minutes. Free for 15 days. No credit card.